Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact me: email@example.com
WHAT IS A THREADLESS SYSTEM?
A threadless system or press-fit system refers to the way the jewelry is inserted in the backing. The piercing jewelry has a pin that fits into the titanium backing in your piercing. Like the name implies, there is no threading involved. The jewelry is not screwed on top of the backing, but it snaps in place. This threadless system is therefore easier to change yourself.
The pins are 25 ga (0.45 mm) and made of 14k white gold. Therefore the jewelry is compatible with many brands with threadless backings. All my jewelry comes with a titanium backing, of which you can choose the desired length.
I AM UNSURE WHAT SIZE TO CHOOSE
I have created a size guide to help you choose the right size jewelry. However, it is always best to consult your piercer first.
DO YOU ALSO DO CUSTOM WORK?
Sometimes you have something particular in mind. I'm happy to think along. Just send me an email or a dm on instagram and we'll see what we can create!
WHAT KIND OF WARRANTY DO YOU OFFER?
I offer a lifetime warranty. If there is any problem under normal wearing conditions, I will repair of replace the piece of jewelry. This applies to defects in both the materials as well as the workmanship.
WHAT KIND OF GOLD DO YOU USE?
I use 14k recycled gold. The gold is free from nickel and cadmium. The jewelry has a smooth, mirror finish.
Gold mining has a big impact on the environment. Also, workers in mines may be subject to dangerous and inhumane working conditions. Often, it is unclear where gold is mined and therefore how the environment and workers are treated. As I do not want to contribute to these activities, I choose to buy gold that has been recycled: ethical gold.
HOW ABOUT GEMSTONES?
Gemstones are set securely in their settings. No adhesives are used. The jewelry is not sterilized when you buy it. Some stones are too sensitive.
HOW LONG DOES IT TAKE TO PROCESS THE ORDER?
It will take on average 10-20 business days to create your order. Please keep in mind that these production times exclude the delivery period. Once your order is shipped, you'll receive an email with your tracking number.