You have 14 days from the moment of arrival to return the item(s). 

For hygienic reasons, all products will be delivered in a transparent sealed packaging. In order to be eligible for a refund, the products must be in their original sealed packaging.

If you wish to return your order, please mail to info@goldsomestudios.com. You will then receive the return address.

Upon arrival your return will be reviewed on completeness and condition. Due to hygienic reasons, I will have the right to reject the return if there is any indication the jewelry has been out of the sealed packaging. If your return is approved, you will receive a refund. If your return is rejected, you will have to pay for a new shipping label for the item to be returned to you. 

Please note: I do not cover the costs of returning your order, so I strongly recommend you send your parcel with tracking and keep proof of postage. I do not hold any responsibility for jewelry until it arrives in my studio and I cannot be held responsible for any issues during transit.

The original shipping fee is non-refundable and is deducted from the refundable amount.