You have 14 days from the moment of arrival to return the item(s). 

For hygienic reasons, all products will be delivered in a transparent sealed packaging. In order to be eligible for a refund, the products must be in their original sealed packaging.

If you wish to return your order, please mail to You will then receive the return address.

Upon arrival your return will be reviewed on completeness and condition. Due to hygienic reasons, I will have the right to reject the return if there is any indication the jewelry has been out of the sealed packaging. If your return is approved, you will receive a refund. If your return is rejected, you will have to pay for a new shipping label for the item to be returned to you. 

Please note: I do not cover the costs of returning your order, so I strongly recommend you send your parcel with tracking and keep proof of postage. I do not hold any responsibility for jewelry until it arrives in my studio and I cannot be held responsible for any issues during transit.

The original shipping fee is non-refundable and is deducted from the refundable amount.